Hospital bills are stressful enough. Our insurance and patient support desk helps families understand the process, prepare documents and coordinate with TPAs and insurers.
Please bring your health insurance card, photo ID and any previous reports. Ask our team at the reception to check whether your insurer or scheme is supported.
Conditions we see
- Cashless treatment facility
- TPA and insurance assistance
- Corporate scheme support
- Government scheme support
- Medical records and documentation support
Treatments and services
Cashless Treatment Facility
For eligible policies, treatment can be arranged without paying the covered amount upfront.
TPA & Insurance Assistance
Help with pre-authorisation, claim forms and follow-up with your insurer or TPA.
Corporate & Government Scheme Support
Support for patients covered under employer or government health schemes.
Medical Records & Documentation
Discharge summaries, bills and records you need for your claim.
When to see a doctor
- A planned surgery or admission is coming up
- You are not sure what your policy covers
- You need documents for a reimbursement claim
This page is general information, not medical advice. Your doctor will advise what is right for you. In an emergency, call +91 7517513388.
Frequently asked questions
Which insurers do you work with?
Please call +91 7517513388 or message us on WhatsApp with your insurer or TPA name, and the team will confirm.
Can I get cashless treatment in an emergency?
Our team will help start the process as quickly as possible. Carry your policy card and ID.
Need care now? We are open 24×7.
Call the emergency desk or message us on WhatsApp. A real person answers.